A concierge or Membership-based practice focuses on enhancing the physician-patient relationship. Members of the concierge program pay an affordable fee to take advantage of a wide array of guaranteed enhancements to facilitate a more unhurried, connected, and personalized approach to healthcare. Concierge physicians typically have smaller patient panels, which means they can spend more time seeing patients.

Many CCPHP-affiliated physicians accept insurance (please check with your physician’s office whether they accept insurance and your specific plan). If your concierge physician accepts your insurance, your insurance typically covers traditional healthcare services, but not the Membership Fee which covers the amenities and enhancements that you receive when you join, including enhanced connectivity to your physician, health coaching, and more. Amenities in the Membership are considered “non-covered” by most insurers and they do not provide reimbursement for the Fee.

The Membership Fees are not covered by your health insurance plan and are your individual responsibility. However, at your discretion, you can submit the Membership Fee to any flexible spending account, health reimbursement account, or medical savings account in which you participate, but the Membership Program makes no representation that any part of the Membership Fee will qualify to be reimbursed from any such account. It is the Member’s responsibility to receive approval from their benefits administrator as to the amount that may be reimbursable.

You may pay the Membership Fee in one annual payment, or two (semi-annual) payments, or quarterly, or monthly. Payments are to be made to the Company by automatic debit from your bank account or credit card. You will select your method and timing of payment. Certain processing fees may apply.

A qualified physician will cover for your doctor when necessary, but he/ she will almost always be personally available by phone or the secure messaging platform (Spruce™), to respond to your medical concerns.

In order to provide better connectivity to your physician and the Membership Program, you will be provided with a secure digital and mobile media application, Spruce™. This HIPAA compliant platform can be used from your phone, other hand-held device, or computer to directly contact your physician, to attend Telehealth visits with your doctor for necessary and useful information.

Many Members tell us how much they value the ability to participate for no additional charge in the SENS Solution® Wellness Program, which is a collaborative and integrative program designed to enhance CCPHP Members’ wellbeing, and focuses on four wellness pillars: Sleep, Exercise, Nutrition and Stress Management. The SENS Solution Wellness Program, offers an array of Member-exclusive amenities. From wellness webinars, to one-on-one health coaching, discounts on our favorite health and wellness products & services brands, and even cognitive behavioral training courses.